Shipping policy

We are committed to delivering your orders quickly and safely. Once you place an order, you will receive an instant confirmation e-mail with your order details. We prioritize dispatching all orders as soon as possible.

Order Dispatch:

  • Most items are shipped directly from our warehouse within 48 hours (on business days).

  • If an item is out of stock, we will contact you via phone, SMS, or email with the earliest dispatch date.

Shipping within Pakistan:

  • We deliver nationwide using PostEx courier services.

  • Customers are allowed to inspect and open the package at the time of delivery to ensure satisfaction.

  • Shipping charges may vary depending on your location and order.

  • Estimated delivery time is 3–5 business days.

International Shipping:

  • For international orders, please contact us at sentellabeauty@gmail.com for shipping costs and estimated delivery times.

Delays and Support:

  • Unexpected delays may occasionally occur. If you do not receive your order within the expected time frame, please contact us:

  • Keep your order number handy (provided via email) when contacting us for faster assistance.

We aim to make your shopping experience smooth and reliable—your satisfaction is our priority!